ICT Project Manager

CONTEXT 

Within MSF OCB (Operations Center Brussels), the ICT unit provides services to the Countries of operations teams (about 6000 users) in about 40 countries around the world and to +/- 500 users at the head office in Brussels. 

In a rapidly evolving digital landscape, the ICT OCB unit is a field-centric and people-inspired team. Our vision is to give MSF the digital means to improve its humanitarian and medical impact. We aim to deliver and maintain a suitable, reliable, and secure digital ecosystem that meets MSF's operational and organizational needs. This ecosystem enables new, more efficient ways of working, enhances cross-functional collaboration between functional departments, and fosters exploration and innovation. 

Integrated in a pool of Project Managers within the headquarters ICT Unit, reporting to the Head of Projects & Portfolio Management and in collaboration with the Project Portfolio Management Committee, as ICT Project Manager you are responsible for managing from A-to-Z projects as part of the ICT projects Portfolio including the collection of Customer requirements and the creation of Functional specifications in collaboration with domain experts. You work closely with different departments, helping ICT to improve our portfolio performance, partnering with our domain specialists to better understand their specific processes and needs. You will be part of the Project management train-the-trainer program and train ICT personnel on our in-house predictive or iterative Project Management methodologies and be an ICT Portfolio process advocate and change agent. 

MAIN RESPONSIBILITIES

• Drive autonomously the lifecycle of assigned projects from initiation to closing phases and deliver project outcomes to the domain champions

• Be a role model in the usage of our predictive or Agile project management methods with a clear focus on the quality of PM deliverables such as project plans, various registers (risk, stakeholder, issue, Burndown chart, etc.), communication, Team meetings facilitation, etc.

• Manage each project team using appropriate leadership (support, negotiation, conflict resolution, positioning, active listening, presentation, etc.)Collect project metrics and present accurate situation and options for each project in steering committee meetings or through periodic reporting to the Head of Project & portfolio Management

REQUIREMENTS

Education & Experience

• Bachelor’s degree in computer science or related fields, or equivalent by demonstrated experience

• Minimum 3 years’ experience as an ICT Project Manager preferably in SDLC projects

• 2 years’ experience of successfully managing cross-functional teams

• ICT literacy on 365 MS Office suite (MS Project, PowerPoint, Excel, Word, Teams, SharePoint, …)

• Previous experience as a Business Analyst involving SDLC or process improvement activities is an asset

• PMP (PMI), Prince2 or SCRUM certification is an asset

• MSF experience in project management is a strong asset

Competencies

• Strong analytical and problem-solving skills

• Demonstrate a high level of drive and commitment to achieving positive change

• Excellent communicator toward team, peers, and management and ability to explain technical concepts to non-technical people

• Well organized and able to manage multiple tasks and have a strong capacity to prioritize the activities autonomously

• Ability to manage conflict situations and good self-awareness

• Good team player with a positive attitude, capacity to motivate people and bring them together around the same objective

• Strong cross-cultural awareness 

Languages

• Proficient level in English (C1), both spoken and written is mandatory 

• Good knowledge of French is an asset

CONDITIONS

• Expected starting date: As soon as possible

• Location: Brussels* (Belgium) or Nairobi** (Kenya)

*Due to legal administrative constraints, given the duration of the contract, candidates must already have the permanent right as Belgian or EU national, and/or valid work permit with mention ‘Unlimited access to the labor market’ to work in Belgium

**The final outcome depends on the residency of the candidate, the local legal limitations (residency, work permit, etc.) and on agreement with the hosting MSF entity of these locations

• Contract type: Fixed-term contract – Full-time

• Contract duration: 12 months (with possible extension)

• The contractual terms, conditions and salary will be established according to the official residence of the selected candidate and administrative constraints (work permit, residency, etc.) and in respect of MSF function grids and salary policies 

• Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust, and Empowerment 

• Adhere to the MSF Behavioral Commitments 

Deadline for applications: 15th of June 2025

How to apply? 

• Submit your application via the 'Apply here' button
• You will be directed to the online application form for this position
• It should take 5-10 minutes to complete. Thank you in advance for having your CV and motivation letter ready to upload

Only shortlisted candidates will be contacted

MSF values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.

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