Supply Chain Officer (SCO) Cell 5 (m/f)


Driven by MSF’s goals, the OCB Supply Chain’s mission is to enable humanitarian action and provide reliable supply chain solutions. It comprises several sites, in each mission on the field (projects and capital), with MSF Supply, its European Supply Center, and the Kenya Supply Unit, its regional hub. The Supply Chain Department defines the global strategy of this supply chain, pilots its performance, and ensures that each site has the relevant support for its development.

The Supply Chain Officer (SCO) position belongs to the Supply Department (line manager: Front Office Coordinator) and is a member of the operational cell (functional manager: Operations Coordinator). He/She designs the supply strategies and set-ups to answer the operational needs, taking into consideration the general supply policies and standards. He/She makes sure resources and means tally with them (technical support, budget, field HR skills…). He/She supervises and reports the performance of the supply chains. He/she is accountable over the current situation of her/his contexts and must proactively foresee the future challenges; in order to avoid supply becomes a bottleneck for operations. He/she understands the needs of operations and translates them into supply chain solutions.

Current Cell 5 contexts are India, Venezuela, Bolivia, South Africa, Malawi, Mozambique, Brazil and Zimbabwe. Each context has its own characteristics requiring a broad range of Supply Chain expertise.

Key responsibilities

He/She designs and supervises the implementation of the Supply strategy of each context / project of the Operational Cell, in close collaboration with Medical and Logistics operations in order to cope with operational needs and quality required by OCB’s policies. These include stock management, international and national sourcing, transport and customs, ordering process, demand planning and forecasting processes, communication and customer satisfaction processes.

He/She participates to the dynamics of the cell as its Supply referent. As such, he/she helps to build budget and follow them, and participates to all necessary gatherings (AROs, budget revision, monitorings, CoPro…).

He/She works closely with the other SCOs as a team, to foster best practices and benchmark. He promotes as well outsourced resources when adequate. 

He/She is the functional manager for the Supply Co at the Coordination on the field. He/She collaborates with him/her to design and improve the supply chain of the context (set-ups, needs for support, processes, needs for trainings…) with the support of the Supply Department and its technical referents.

He/she keeps tight link with his/her peers within the other OCs and ESCs and promotes synergies to maximize capacity.

He/She has full visibility of his/her resources. He/She reports performance of the supply chains of his/her contexts, based on quantitative and qualitative metrics and analytics, with a focus on partnership’s satisfaction.

He/She contributes to drive the MSF Supply Chain strategy towards Supply Chain excellence by escalating the uncovered needs on innovation, resources and quality.

He/She undertands the political, social and economic context in each country, spends time working in the field with the supply team in order to test all process/tools/strategies implemented.

He/She is able to support the mission in developing adaptable supply routes also in context outside of MSF standard way of workings.

He/She takes interest in the gaps in the overall supply system, especially in the context of HIV/TB in Southern Africa and evaluates if MSF can/should provide a specific input in terms of advocacy, alternative solutions, private public partnerships or others, this beyond the MSF Supply Chain.

Candidate profile

  • Academic background in international supply
  • and/or Experience in international supply design
  • and/or Experience in supply management in the field
  • Strong experience in the humanitarian field (with MSF is a strong asset, with supply responsibilities is a strong asset, at coordination level is an asset)
  • Coordination, leadership, reporting and diplomatic skills
  • Experience in project / change management is an asset.
  • Very good communication skills for interacting with several departments
  • Autonomous
  • Fluent in English and Spanish - French would be an asset
  • Adhere to our managerial values: Respect, Transparency, Integrity, Accountability, Trust, Empowerment


  • Open-ended contract - full-time – based in Belgium but with high availability for travelling (about 1/3rd time on the field)
  • Hospital Insurance (DKV) – Pension Plan – Canteen -  100% reimbursement for public transport costs
  • Starting date : End of January 2019

Deadline for applications: before December 21, 2018

Interested candidates should send a cover letter and curriculum vitae in English by e-mail to Camille Dumonceau at with “SCO Cell 5” in the subject