Supply Chain Officer Cell 4
MEDECINS SANS FRONTIERES is a non-governmental humanitarian aid organisation. We presently work in more than 60 countries, where our volunteers provide assistance to populations in distress and victims of conflict, irrespective of origin, religion, creed or political affiliation. To support this work, the Supply Chain Department of the MSF Operational Centre Brussels is looking for a: Supply Chain Officer (SCO) Cell 4 (m/f)
Driven by MSF’s goals, the OCB Supply Chain’s mission is to enable humanitarian action and provide reliable supply chain solutions. It comprises several sites, in each program on the field (projects and capital), with MSF Supply, its European Supply Center, and the Kenya Supply Unit, its regional hub. The Supply Chain Department defines the global strategy of this supply chain, pilots its performance, and ensures that each site has the proper support for its development.
The Supply Chain Officer (SCO) position belongs to the Supply Department (line manager: Front Office Coordinator) and is a member of the operational cell (functional manager: Operations Coordinator). S/he designs the supply strategies and set-ups to answer the operational needs, taking into consideration the general supply policies and standards. S/he makes sure resources and means tally with them (technical support, budget, field HR skills…). S/he supervises and reports the performance of the supply chains. S/he is accountable over the current situation of her/his contexts and must proactively foresee future challenges; to avoid supply chain becoming a bottleneck for operations. S/he understands the needs of operations and translates them into supply chain solutions.
Current Cell 4 missions are in Afghanistan, Indonesia, Pakistan and Ukraine. Each context has its characteristics requiring a broad range of Supply Chain expertise and a capacity to manage significant volumes of operations. Countries are indicative, as a re-shuffling of the portfolio within the Operations department occurs on a regular basis.
- S/he designs and supervises the implementation of the supply chain strategy of each context/project of the Operational Cell, in close collaboration with Medical and Logistics operations to cope with operational needs and quality required by OCB’s policies. Ensuring that the supply chain is patient-centered and that the supply strategy is aligned with the medical strategy. These include stock management, international and national sourcing, transport and customs, ordering process, demand planning and forecasting processes, communication, stock out/advocacy and customer satisfaction processes.
- S/he participates in the dynamics of the cell as its supply chain referent. As such, s/he helps to build budget and strategies, follow them, and participates in all necessary gatherings (Annual Review of Operations, budget revision, monitoring, Project Committee (CoPro)…) and cell meetings.
- S/he works closely with the other Supply Chain Officers as a team to foster best practices and benchmark. S/he promotes as well the outsourcing of resources when needed.
- S/he is the functional manager for the Supply Coordinator at the Coordination level together with the Head Of Mission, who is the line manager. S/he ensures alignment between the two as well as alignment between Mission and cell. S/he collaborates with him/her to design and improve the supply chain of the context (setups, needs for support, processes, requirements for training…) with the help of the Supply Department and MSF Supply.
- S/he keeps a tight link with his/her peers within the other OCs and European Supply Centers and promotes synergies to maximize capacity.
- S/he has full visibility of his/her resources. S/he reports performance of the supply chains, based on quantitative and qualitative metrics and analytics, with a focus on partnership’s satisfaction.
- S/he contributes to driving the MSF Supply Chain strategy towards Supply Chain excellence by escalating the uncovered needs on innovation, resources and quality.
- S/he understands the political, social, and economic context in each country, spends time working in the field with the supply team to promote continues improvement and ensure that the strategy is implemented.
- S/he is able to support the mission in developing adaptable supply routes also in a context outside of MSF standard way of workings.
- Academic background in business management, international logistics, supply chain management
- and/or Experience in global supply design
- and/or Experience in humanitarian supply chain management
- Professional experience in other sectors in Supply Chain operations and management is a plus
- Strong experience in the humanitarian field (with MSF is a strong asset, at both project and mission coordination level)
- Strong knowledge of Unifield (an ERP that integrates both the Finance and Supply chain flows in the same database system) is an asset
- Coordination, leadership, management, strategic vision, reporting, and diplomatic skills
- Experience in project/change management is an asset
- Excellent communication skills for interacting with several departments
- Post based in Brussels, but with high availability for traveling (about 1/3rd time on the field)
- Fluent in English. Fluency in French is an asset.
- Moral commitment of 2 years
- Open-ended contract – full time - based in Brussels but with frequent travel to the field (up to 30%)
- Hospital insurance (DKV) - pension plan - canteen - 100% reimbursement for public transport costs
- Starting date: March 2020
Deadline for applications: January 31st, 2020
Send CV and cover letter to firstname.lastname@example.org, mentioning “Supply Chain officer” in the subject line.
Please name your application documents (CV and cover letter) with your LAST NAME. Only shortlisted candidates will be contacted.
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