Supply Chain Officer – Cell 2 (m/f)


Driven by MSF’s goals, the OCB Supply Chain’s mission is to enable humanitarian action and provide reliable supply chain solutions. It comprises several sites, in each mission on the field (projects and capital), with MSF Supply, its European Supply Center, and the Kenya Supply Unit, its regional hub. The Supply Chain Department defines the global strategy of this supply chain, pilots its performance, and ensures that each site has the relevant support for its development.

The Supply Chain Officer (SCO) position belongs to the Supply Department (line manager: Front Office Coordinator) and is a member of the operational cell (functional manager: Operations Coordinator). S/he designs the supply strategies and set-ups to answer the operational needs, taking into consideration the general supply policies and standards. S/he makes sure resources and means tally with them (technical support, budget, field HR skills…). S/he supervises and reports the performance of the supply chains. S/he is accountable over the current situation of her/his contexts and must proactively foresee the future challenges in order to avoid supply becomes a bottleneck for operations. S/he understands the needs of operations and translates them into supply chain solutions.

The portfolio of countries currently under the scope of Cell 2 are Egypt, Greece, Italy, Serbia, Nigeria, Mali and Bangladesh. Every country has its own particularities and complexities. While some of these countries include a big volume of supply chain operations and a classic setup of an MSF mission, others are less voluminous but demand a higher level of complexity, a more limiting environment and tighter regulations. 


  1. S/he holds and maintains the longer vision and direction of the supply chain department of the countries under Cell 2.
  2.  S/he supports the SupplyCo in defining and implementing an adequate supply strategy of each of the countries of Cell 2, in close collaboration with the Medical and Logistics Departments and in alignment with the Supply Chain Department main objectives.
  3. Responsible for ensuring that the supply chain is patient centered and that the supply strategy is aligned with the medical strategy. These include stock management, international and national sourcing, transport and customs, ordering process, demand planning and forecasting processes, communication, stock out/advocacy and customer service oriented.
  4. S/he participates to the dynamics of the cell as its supply referent. As such, s/he helps to build budget and strategies, follow them, and participates to all necessary gatherings (AROs, budget revision, monitoring, CoPro…) and cell meetings.
  5. S/he works closely with the other SCOs as a team, to foster best practices, map and mitigates risks and ensure processes, procedures and tools are respected.
  6. S/he promotes or identifies extra support when needed, whether in-house or out-sourced resources when needed. 
  7. S/he is the functional manager for the Supply Co in the missions under Cell 2 and s/he shares the co-management with HoM as the line manager. S/he ensures alignment on priorities and objectives; and evaluates the performance of the SupplyCo as well.
  8. S/he collaborates with the SupplyCo to design and improve the supply chain of the context (set – ups, needs for support, processes, needs for trainings…) with the missions.
  9. S/he actively participates in setting objectives, priorities, ensuring a strong collaboration and creating alignment within the Supply Chain Department (FO, BO and MSF Supply) and participates on meetings through VC or face-to-face when possible. Visit to Brussels every 6-8 weeks.
  10. S/he keeps tight link with his/her peers within the other OCs and ESCs and promotes synergies to maximize capacity.
  11. S/he has full visibility of his/her resources and creatively enable solutions when resources are limited. S/he reports performance of the supply chains, both on quantitative and qualitative analysis based on a contextualized understanding.
  12. S/he understands the political, social and economic context in each country, spends time working in the field with the supply team in order to promote continues improvement and ensure that the strategy is implemented, while keeping the history and capitalization of the mission’s experience.
  13. S/he is able to support the mission in developing adaptable supply routes also in context outside of MSF standard way of workings and raises awareness to Cell and missions when facing risks.


  • Academic background in supply chain management or similar
  • Experience in supply management in humanitarian supply chain management
  • Strong experience in the supply chain humanitarian field (with MSF is a strong asset, at both project and mission coordination level is an asset)
  • Coordination, leadership, management, strategic vision, analysis, reporting and diplomatic skills
  • Experience in project / change management is an asset
  • Very good communication skills for interacting with several departments in English and French
  • Autonomous
  • The candidate adheres to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment.


  • Fixed-term contract of 12 months – full time
  • Position based in Rome with high availability for travelling (about 35%-40% of the time in between the field and Brussels)
  • Starting date: ASAP

Deadline for applications: July 25, 2019

Send CV and cover letter to, mentioning the position in the subject line. Only shortlisted candidates will be contacted.

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