MSF Academy Programmes Intern

Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 60 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.

CONTEXT

The MSF Academy for Healthcare is an initiative that has been created with the aim to increase the quality of healthcare provided by our staff to the patients we assist in the missions. The Academy has a growing portfolio of projects addressing specific learning objectives of different categories of healthcare staff in MSF. All these projects are chosen in line with overall MSF operational and medical priorities.

A large focus is on MSF’s national staff, especially in the countries with the largest gaps in human resources for health (HRH) capacity. The Academy develops adapted curricula and invests a great deal in clinical mentorship in the wards. We hope to install a much stronger learning culture within the MSF operations. Beyond MSF projects, the Academy connects also to health authorities to work on accreditation of its learning and punctual support to governmental programs.

Presently the nursing training programme has projects in CAR, South Sudan, Mali and Sierra Leone and it is planned to be expanded to other countries in the coming years. More recently, the Out-patient care initiative has been implemented with pilot initiatives in the field. In 2021 the MSF Academy has started to implement a project to improve the management of Antimicrobial resistance (AMR) in MSF-supported structures, and two longer term academic courses: a Post-Graduate Diploma in Infectious disease (PG DIP), and a two-year course for medical managers in the organisation. The portfolio of project of the MSF Academy is growing, and projects are increasing in scope and complexity. Two of our programmes, namely the Fellowship in Medical Humanitarian Action (MHA) and Antimicrobial Resistance (AMR) are growing in 2022 and will need to reinforce the capacity at the beginning of the year.

The Fellowship in Medical Humanitarian Action (FMHA) aims to improve the quality of MSF operations through the development of the competencies of the Medical coordinators and project medical referents (PMRs). The objective is to propose a 24-month, work-based learning course. A detailed curriculum of 8 key competencies is being developed within the MSF Academy. The team is composed of a course manager, tutors, subject matter experts and pedagogical experts.

The Antimicrobial initiative (AMR), is part of the ambition to fight antimicrobial resistance: OCA and the MSF Academy have developed a plan to train IPC supervisors/managers and AMS focal points in a large number of MSF projects and partnered with BSAC (British Society for Antimicrobial Chemotherapy), The e-learning courses, IPC and AMS, are provided in both French and English, with clinical mentoring of each participant, alongside the course, to facilitate learning integration and transfer to the working practice. The team of the six clinical mentors is coordinated by a clinical mentoring lead, working together with the project manager and the MSF Academy team.

More information and reports on the MSF Academy and its activities can be found on www.msf.org/academy.

The Academy aims to maintain the same overall educational approach in all its projects: competency-based learning; as much as possible on-the-job training with the presence of strong tutors or clinical mentors; and seeking to achieve appropriate accreditation for all trainings, often in collaboration with partner teaching institutes.

Position within the organisation

The Global team of the MSF Academy is currently composed of 4 project managers and 5 technical referents (nursing, pedagogical, clinical and mentoring), and an administrative responsible. In addition, we have the support of an e-learning developer, a graphic designer and ad hoc content developers. The MSF Academy also includes established field positions for the implementation of the projects in the missions (at present, mostly nursing, but also starting up with OPD).

The team is relatively small and aims towards an approach in which every member can contribute to the general strategy of the projects, while being available for specific tasks outside its expertise or profile to contribute to the projects.

This position will report to the Administrative Responsible. The Programme Intern will be in charge of providing comprehensive support to the three dedicated coordinators in the execution of the mission AMR and FMHA programmes. They will also have the opportunity to witness and support the development of innovative course content and tools in nursing sciences, including eLearning, and learn about the daily life and processes and an important medical humanitarian NGO.

The successful candidate will gain experience in all aspects of the work-reality, will have a good exposure to the development of pedagogical content, tools and programmes, and will be part of a growing MSF initiative within a dynamic, multicultural team.

RESPONSIBILITIES

Under the supervision of the Administrative Responsible and in close collaboration with the FMHA coordinator and the AMR Clinical mentoring coordinator:

Support to the FMHA coordinator in event organization

  • For the Face-to-Face session (about 30 international participants): strong support in event planning
  • In charge of organizing the catering, liaison with vendors and management of orders
  • Internally, in charge of IT support, bookings, participants checklists, agenda, welcome, …
  • Manage all event set-up, tear down and follow-up processes and Logistical assistance during the training (in person)
  • Communication with the participants before, during and after the event
  • Maintain event budgets
  • Assess event’s overall success and submit finding
  • Other administrative and logistical support as required
  • Capitalization of processes and lessons learned
  • NB: this is in case the sanitary situation allows an in-person training in Brussels; if not, the support will have to be entirely online

Support to the AMR Clinical mentoring coordinator in logistics

  • Translation work, proofreading in English and French
  • Logistical support and ICT set-up: formatting the tablets destined to the learners on the field, and eLearning materials, oversee the shipping with the Transmissions desk (in person in Brussels)
  • Follow-up and tracking of orders for field and HQ, ensure supply procedures compliance
  • Assistance in webinar technical facilitation
  • Capitalization of processes and lessons learned
  • Other administrative and logistical support as required

REQUIREMENTS

We are looking for a flexible and enthusiastic candidate, inspired by MSF social mission, and with strong interest in adult learning, eager to contribute actively to the MSF Academy’s success.

 Required qualifications and experiences 

  • Working towards a degree in a relevant field: Public Administration, International Relations, Human rights, Public Health, …
  • Mandatory excellent command of French and English, both written and spoken
  • Excellent IT skills, strong knowledge of MS Office (Outlook, Teams, OneDrive, SharePoint, Word, Excel,) and Android (tablets) are mandatory

Personal characteristics/Interpersonal skills 

  • Strong organizational, planning and administrative/logistical skills, and attention to detail
  • Responsible, driven, and able to work independently, with guidance from staff members
  • Empathic problem solver, and creative
  • Strong excellent verbal and written communication, copy-editing, reporting and proofreading skills
  • Team-player, hands-on and flexible, invested in reaching the end goals of the MSF Academy
  • Initiative and confidence to ask questions in a fast-paced work environment.
  • Excellent interpersonal and communication skills
  • Adherence to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment.

What can be a plus 

  • Experience and knowledge of MSF or any international NGO a plus 
  • Experience in general administration is a plus

CONDITIONS

  • 4 months internship contract - Full time – internship with school convention necessity to be present in the Brussels Office at least 4/5 days
  • Reimbursement (100%) of public transport costs in case of travels to the office
  • Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
  • Adhere to the MSF Behavioral Commitments
  • Starting date:  20/01/2023

Deadline for applications: 05/01/2023

How to apply?

Please, send your CV and cover letter to Lucille.chazarain@brussels.msf.org before 05/01/2023 and mention MSF ACADEMY Intern in the subject of your email.

Only shortlisted candidates will be contacted.

MSF values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.

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