Pool Manager HR-FIN

Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 60 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.

Pool Manager HR-FIN (m/f/x)


The function contributes to ensuring the right match, at the right moment, between the HR demand coming from Operations (open vacancies) and the HR offer both in terms of quantity and quality of the profiles.

S/he also strategically analyses the pool and, together with representatives from the Operations, and HR departments, takes measures to build a healthy pyramid for the profiles s/he is responsible of.

Part of the Operational HR Hub, the OCB Pool Manager is managed by the Field HR resource manager and functionally reports to the Finance Department 


  • Building the HR pyramid for his/her pool:
  • Collects the operational needs through open vacancies in short term and the matrix for longer term, assesses the match with the existing pool and works out short and longer term solutions in terms of quantity and competencies in collaboration with the department concerned to answer at best to the operational demand.
  • Carries out a statistical analysis of his/her pool in order to ensure that the pool matches operational requirements in both short and longer term.
  • Participates to the definition of the first mission target for recruitment and accordingly manages the definition and development of his/her pool.
  • Ensures the diffusion of the demand defined towards the different actors concerned (Recruitment & Development Advisors of Partner Sections, Learning and Development Unit) and collaborates with them in order to define adapted solutions.
  • Upon request, facilitates the sensitisation activities related to his/her pool in collaboration with the recruitment unit.
  • Matching:
  • Develops a good understanding of the requested profile for the vacancies by integrating information from the job profile, the job description, the mission context and specific requirements.
  • Collect information (recruitment report if FM, evaluations, feedback from DA) on a potential candidate in order to be able to propose him/her for matching following the matching process.
  • Makes the most efficient matching by selecting the best profile for the specific vacancy from the candidates available, as described in the “matching process”.
  • Considers the global workforce to answer the operational needs: HQ staff, locally staff and international mobile staff.
  • When identifying a position that will not be filled with pool members, look for alternative solutions, for example launching a recruitment on post, re-discuss the set up in the field, etc.
  • When needed according to matching process, discusses candidates with technical referent.
  • Communicates regularly with operations through HRO in the cells and HRCo.
  • Briefs and debriefs expats according to the policy.
  • Works in close collaboration with Partner Sections (OCB and non OCB) to ensure the answer to the operational demand.
  • Ensure optimal information exchange with the different DA so that s/he can do efficient and professional mission proposals.
  • Facilitates the validation of CV by technical referent for the different recruiters.
  • In collaboration with the concerned DA, discusses potential identification and works towards retention through career plans that are balancing operations needs and the wishes of the expatriate.
  • Upon request identifies expatriates from the pool for fixed term missions in the HQ, facilitates expatriate mobility towards HQ posts and informs interested expatriates and/or DA of possible HQ positions.


  • Participates to the selection committee for the training concerning his/her pool.
  • Participates to CoPro / ARO and other platforms or ways to keep an inside knowledge of the operations and its strategic orientations.
  • Takes part in the HR and related department platforms and meetings and contributes to discussions on its objectives and strategies.
  • Is an HR representative within the department and participates to strategic meeting to understand the department priorities and strategies.
  • Ensures systematic references taking with other OCs.
  • Updates the HR database according to the different responsibilities/steps of the work.
  • Carries out field visits when needed and after validation of the Field HR resource manager in order to keep abreast of the situation in the field and to assess how the member of his/her pool are settling into their missions and posts.
  • Takes part in the meetings organised with HROs but also proactively seeks information from HROs and HRCo.


• University degree in Social Sciences, Business or equivalent field

• Minimum 3-years MSF field experience

• Experience in coordination position within MSF is a strong asset

• Strong interpersonal and intercultural communication skills.

• Organised, Team player and cross functional attitude.

• Very good aptitude for listening and dialogue

• Fluent both in French and in English


  • Expected starting date: asap
  • Contract type: (CDI), full time (100%)
  • Location: based in Brussels, Belgium
  • Salary according to MSF-OCB HQ grid – Hospital Insurance (DKV) – Pension Plan – 100% reimbursement for public transportation costs
  • Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
  • Adhere to the MSF Behavioral Commitments

Deadline for applications: 30/01/2022 (midnight)

How to apply?

Please, send your CV and cover letter to Recruit-HQ-HR@brussels.msf.org and mention “Pool manager HRFin” in the subject of your email.

Only shortlisted candidates will be contacted.

MSF values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.

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