Human Resources Officer Latin America

You have extensive MSF experience in HR coordination positions? We might be looking for you!

Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 60 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.

MSF Operational Centre Brussels is looking for a Human Resources Officer Latin America (m/f/x)


Mid-2019, MSF Belgium (OCB) launched a reform aiming at providing more autonomy to the projects: The Field Recentralization programme (FrC).  Following a first phase in Southern Africa and Central Africa (CA), MSF Operations in Latin America (Venezuela, Brazil, potential new country in the region) will be invited to develop an innovative and transformational support approach to operations.

To support projects in the region, we are looking for a Human Resources Officer Latin America. He / she will be, along with the Operational Team Leader and Medical Team Leader, a strategic member of the Regional Support Team. Together they will be responsible for the operational portfolio in Latin America[1]. OCB India mission will still be supported by this Human Resources Officer Latin America on the HR OPS expertise until hand over to Cell4 (around May-June 2022).

The Human Resources Officer Latin America will be directly linked to and coached by the Head of Field HR OCB. This mandate will require a lot of mobility in the region and will be based in the region (specific location still to be defined) with the Ops and Med counterparts.

  • A core Regional Support Team (RST) will animate the network in the region by ensuring the strategic support to the projects Cell 5, will gradually handover the operations starting from the creation of a core Regional team. The speed of this full transformation will depend on the operational and contextual reality of each project and each country. 

The Field Recentralization program therefore will impact the role of teams at the project, country and regional level. At each level, the roles and responsibilities will be adapted and different from those currently played by the projects, the Coordination and Cell teams and the Brazil Office team. 

A core “Regional Support Team” (RST) will be based in the LATAM region and it will be the interlocutor of the projects and of country support teams in Venezuela and Brazil. This team will initially be made up of senior Ops, Med and HR (this post) profiles. 

  • Coordination teams >> Country Support Teams: in iterative way, there will be an in-depth analysis to define in detail what specific support to the projects remains essential at the country level. Various areas of expertise are necessary for the proper functioning of the projects.
  • Project teams: a more autonomous project team can only be reached through the strengthening of teams, taking into account the specificities & the life cycle of each project. The investment in staff development, an efficient exchange between projects and a new way of collaboration with country & regional level are a few examples of how this can be established. 

To obtain greater autonomy for projects, a strengthening of responsibility and skills at the project level is essential.

At the same time, autonomy includes the duty for the project to consult the teams at the country and regional level and the technical referents/experts concerned at Global level. Each operational team must have access to the expertise and internal knowledge of MSF (e.g. referents at the global / headquarters level). 

Finally, Field Recentralization promotes a participatory managerial approach by including project staff in strategic decisions, while keeping a clear decisional line. 


The Human Resources Officer Latin America will be the advisor on strategic HR issues faced by the project & country teams. The position focuses on consistency with HR strategies and long-term memory.

He or she will initially be in charge of supporting the transition in terms of HR set-up in the Region (MSF Brazil role included) and the transition towards more autonomy for HR managers in projects & accompany the adaptation of the different roles & responsibilities at country level.

Depending on the revision of the roles and responsibilities over 2022-2023, the Human Resources Officer Latin America will coach the HR manager at the project level and the HR teams at Country Support Team level.  


The Human Resources Officer Latin America has a role of strategic generalist.

This role is a strategic member of the RST in close collaboration with the HR Department and is assisted by the Centre of Expertise in the HR Department.

The Human Resources Officer Latin America remains the guarantor and ultimately responsible for ensuring coherence and quality of the HR response to operational needs whilst respecting the contextual specificities of countries of operation and the OCB HR vision. Is the guarantor and ultimate responsible for compliance with the HR principles, policies and practices applied in the Region. He/she has a role in guiding and challenging the project & country teams.

This role will support the definition of the new Regional HR set up through 2022/2023 (MSF Brazil role included).

In case of deviation (decisions outside the regional framework) from MSF HR principles, policies and practices, arbitration will be done by the Head of Field HR OCB.

  • Provide strategic support and guidance to project/country HR profiles
  • Accompany HR managers and CST in the region to develop their HR Strategy
  • Ensure the quality and consistency of the HR response to operational and institutional HR needs, in coherence with OCB HR policies
  • Support the definition of the new HR set up in the region
  • Work on the revision of some HR processes within the HR department in Brussels in order to adapt them to the new set-up implemented in the region
  • Ensure the compliance of HR policies, process and practices in the region with the OCB HR policies, process and practices


  • Contribute to operational objectives and strategic planning in collaboration with HR stakeholders in the region.
  • Define long-term HR strategy to ensure coherence of the HR response in the region
  • Ensure understanding of and compliance with OCB HR practices, policies and principles
  • Implement the HR strategy through the establishment of appropriate policies on recruitment, remuneration, management, development, etc.
  • Monitor and adapt the HR policies
  • Mirror & coaching role for HR profiles at country & project level
  • Raise awareness of the project HR teams of the global institutional objectives and needs, ensuring a long-term overview
  • Share common HR issues and problems across the LATAM region operations with the Head of Field HR OCB in order to adapt/improve the framework
  • In collaboration with the operational team leader, review and safekeeping of MoUs in the region and liaise with legal advisors as needed
  • Neutral view in the management of abuse/harassment cases
  • Accompanies project & country HR teams projects in prioritizing global HR projects to be implemented in the field.
  • Arbitration in case of conflict, upon request/as rescue role (after escalation)
  • Ensure HR budget and HR needs projections are in line with Budget validated through ARO and Institutional needs
  • Works closely with the HR Department experts (L&D, Recruitment unit, Pool Managers, comp & ben, Legal Unit, SHU, etc.)
  • Is included in the OCB HROs platform and involved into ARO, Intended project process and Quarterly Monitoring meeting and the HR representative for the region.



- A university degree in HR is a strong asset


- A minimum of 5 years of humanitarian experience

- Extensive MSF experience in HR coordination positions, preferably with project experience

- Relevant and solid experience in coaching

- Work experience in the region is an asset


- Strategic vision

- Leadership

- Management and development of staff

- Service orientation

- Teamwork and cooperation

- Coaching & mirror attitude with the teams


- Very good knowledge of English/Spanish/Portuguese


  • Expected starting date: Asap
  • Contract type:  Fixed-term contract till 31/12/2022 (extendable)
  • Up to 50% mobility in the region
  • Location*: Brussels or another MSF mission/office in Latin America region depending on agreement with the mission/office (until the set-up of the RST in the South American region, probably Brazil)
  • The contractual conditions, salary and package* will be established based on the station, on administrative constraints and in respect of MSF function grids and salary policies.
  • Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
  • Adhere to the MSF Behavioral Commitments

*The final outcome depends on local legal limitations (residency, work permit, etc.)

Deadline for applications: 1 June 2022

How to apply?

Please, send your CV and cover letter to and mention “Human Resources Officer Latin America” in the subject of your email.

Only shortlisted candidates will be contacted.

MSF values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.

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[1] Subsidiarity principle according to which a central authority can only carry out tasks which cannot be carried out at a lower level.