Cultural Mediator

Please note that there are currently no vacant positions for Cultural Mediators in our projects abroad. However, there might be ad-hoc needs for Cultural Mediators speaking Farsi, Dari, Urdu, Pashto. 

Main purpose of the job

Support the provision of quality services facilitating the communication between our beneficiaries and MSF staff by:

  • creating a trustful relationship with both counterparts;
  • assuring the translation between the medical doctor/psychologist and the patient in his/her mother tongue making the words of the medical team understandable to the patient and vice versa;
  • supporting MSF staff in understanding specific aspects of the cultural background of the beneficiaries with whom you have cultural affiliations with the aim to improve the provision of MSF services;
  • exchanging with other cultural mediators and all MSF staff in order to approach each beneficiary in the most appropriate way;
  • guaranteeing the confidentiality, impartiality and neutrality;
  • taking an active part in all necessary collateral activities linked to the beneficiaries’ health and social assistance, including information and advocacy.

Prerequisites

Education

  • Degree in social science, social communication, social work or education &/or a relevant professional experience
  • Training/degree in interpretation or intercultural mediation is an asset.

Language Level

For cultural reasons & in order to facilitate the access to our beneficiaries, we are looking for people with proficiency (level C2) in at least one of the following languages: Farsi, Dari, Urdu, Pashto  and a deep knowledge of related cultures.

  • Multilingual competence is an asset
  • Necessary advanced in English (minimum B2) as working language
  • French is an asset (minimum B1)

Experience

  • Previous professional experience in interpretation and/or intercultural mediation of 2 years.
  • Previous experience with migration context or projects is an asset.
  • Experience with other NGOs or civil society organizations is a strong asset.

General requirementS

  • Strong flexibility and adaptability
  • Flexibility to specific environment (boat ; swimming) with basic living conditions
  • Openness to others
  • Ability to work under stress
  • Team player
  • Humanitarian motivation
  • Interpersonal communication skills
  • Computer literacy (office package)
  • Willingness to leave on mission without your partner and/or family and to work in an unstable environment
  • Adhere to the MSF Charter and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
  • Adhere to our Behavioral Commitments

CONDITIONS

  • Fixed term contract, salary depending on the place of residence and the recognized work experience, transport costs, housing, per diem, vaccinations and medical insurance
  • Three to six months contract
  • Availability to work abroad
  • Preference will be given to female applicants due to the project contexts

LENGTH OF MISSION

  • 3 to 6 months