Course Manager the Fellowship in Medical Humanitarian Action / MSF Academy for M&E and Field accreditation

Course Manager the Fellowship in Medical Humanitarian Action / MSF Academy for M&E and Field accreditation (m/f/x)

Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 60 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.


General Academy

The MSF Academy for Healthcare is an initiative that has been created with the aim to increase the quality of healthcare provided by our staff to the patients we assist in the missions. The Academy has a growing portfolio of projects addressing specific learning objectives of different categories of healthcare staff in MSF. All these projects are chosen in line with overall MSF operational and medical priorities.

A large focus is on MSF’s national staff, especially in the countries with the largest gaps in human resources for health (HRH) capacity. Presently, a lot of effort goes to nursing staff of MSF hospitals in Africa. More recently we added skills in out-patient departments as a new program. The Academy develops adapted curricula and invests a great deal in clinical mentorship in the wards. Presently the nursing training programme has projects in CAR, South Sudan and Sierra Leone and it is planned to be expanded to other countries in the coming years. We hope to install a much stronger learning culture within the MSF operations. Beyond MSF projects, the Academy connects also to health authorities to work on accreditation of its learning and punctual support to governmental programs.

The Academy works also on two projects to develop longer term, academic courses. The first is a Post-Graduate Diploma in Infectious diseases, the other a masters-level course for medical managers in the organisation. These courses are developed in collaboration with existing universities. Finally, there are also a couple of scholarship programs that send MSF staff to high quality schools in Africa, either to become certified nurses or specialist nurses in anaesthesia-reanimation. The portfolio of the Academy is planned to develop further, so new projects can be added in the coming years.

The Fellowship in MHA has the aim to improve the quality of MSF operations through the development of the competencies of the Medical coordinators and PMR. The objective is to propose a 24-month, work-based learning course, focussed on the specific competencies of the MedCo and PMR. A detailed plan of learning objectives has been finalised already, build around 8 key competencies, that include a good introduction in epidemiology and statistics:

  • Competency 1: To design operational strategies for the country considering context needs and policies
  • Competency 2: To ensure optimal operational management of medical interventions
  • Competency 3: To manage and support medical team
  • Competency 4: To coordinate and or manage emergency preparedness and response
  • Competency 5: To coordinate pharmacy management
  • Competency 6: To be an active actor of the organisation’s positioning contributing with medical humanitarian analysis (networking, representation, communication, advocacy)
  • Competency 7: To facilitate operational research
  • Competency 8: To manage the health of the staff

The Academy aims to maintain the same overall educational approach in all its projects: competency-based learning; as much as possible on-the-job training with the presence of strong tutors or clinical mentors; and seeking to achieve appropriate accreditation for all trainings, often in collaboration with partner teaching institutes.

Nature of the function

The function will have a dual role:

  • Course Manager of the Fellowship in Medical Humanitarian Action (estimate 60% of the time).
  • As a part of the MSF Academy Global team, in charge of the management of some of the other projects (in coordination with the other managers) and pedagogical priorities of MSF Academy courses in the field (40% of the time) as accreditation, quality assurance.

For the Fellowship the function will be responsible for:

  • Coordinating the finalisation of the pre-implementation preparation of the course
  • Facilitating the collaboration and communication between course stakeholders (e.g. subject matter experts, tutors, administrative personell and students).
  • The overall management of the implementation of the course
  • The monitoring, quality assurance and evaluation process, to inform further development of the program
  • The pedagogical follow up of the course and pedagogical support of the participants and the tutors

In regards to project management, the number of projects are increasing and there are still more technical profiles in the team than project managers (3). It is planned to coordinate the tasks regularly in the team and assure an efficient distribution of roles.

All projects require a specific pedagogical input under the coordination of the pedagogical referent. This position will add extra capacity in this field and allow us progres on files like Quality Assurance, accreditation or specific pedagogical support to the projects.


  1. Fellowship MHA Course organizer

Developement of the course

  • Lead the development of the content of the course
  • Supervise and coordinate the different senior subject matter experts
  • Assure the content coherence between the different learning units.
  • Assure the coordination with the pedagogical experts and the learning development studio.
  • Coordinate the collaboration with Tembo

Overall management

  • Lead and supervise the program team of tutors.
  • Lead the planning of the course chronology (timeline)
  • Supervise and plan of the subject matter experts (external lecturers and Epicentre)
  • Organise and coordinate the planning and organisation of the face-to-face and online contact (i.e. webinar) sessions
  • Supervise and organise the planning and organisation of the student administration (managing the intake of new participants every year)
  • Assure the organisation of the monitoring and evaluation of the programme.
  • Planning and management of the budget of the course

Quality assurance of the course

  • Design and put in place a detailed QA framework and practical system for the course
  • Assure good collection and management of the feedback of the course
  • Adjust the programme and content in real time for small issues (quick fixes)
  • Plan larger adjustments with the rest of the Academy team.
  • Interact with external stakeholders on the aspect of QA and accreditation

Pedagogical follow up of the course

  • Interaction with Tembo (learner management system) team
  • Pedagogical supervision and support to the course tutors
  • Provide support and advise on e-learning to the participants
  • Assess and improvement of the pedagogical aspects of the instructional design of the course, based on the experience of the first implementation.
  1. Project management (20%)
  • In coordination with the other MSF Academy project managers, provide specific or punctual support in project management tasks for other projects of the Academy
  1. Pedagogical support (20%)
  • In coordination with the pedagogical referent of the MSF Academy, provide pedagogical input and support for different files of the MSF Academy.


  • University degree, preferably in the fields of medical/paramedical sciences (or relevant natural sciences) or in adult education / curriculum studies / learning sciences
  • Experience in the management of academic courses
  • Experience in applied pedagogy and in the use of e-learning and/or distance learning
  • Expertise in the field of adult education or work-based learning
  • MSF field experience is preferable
  • Interest in learning and teaching and staff development; capacity to motivate colleagues.
  • High level of autonomy and proven leadership qualities.
  • Good networking skills
  • Proficiency in Microsoft Excell
  • Experience in managing cloud-based document repositories (e.g. SharePoint/Dropbox)
  • Good written and oral communication skills in English. French is an asset.
  • Readiness and flexibility to often be in contact with participants (weekly basis as an average). This will require a willingness to be flexible in terms of virtually meeting with collaborators in different time zones, if and when required. The successful candidate should further be willing to work fully remotely and should be able to manage their responsibilities independently.


  • Expected starting date: June 2021
  • Contract type: open-ended contract (CDI), full-time (100%)
  • Location: based in Brussels or Cape Town
  • If based in Brussels: Salary according to MSF-OCB HQ grid – Hospital Insurance (DKV) – Pension Plan – 100% reimbursement for public transportation costs
  • If based in Cape Town: Salary package according to MSF South Africa Branch Office (Permanent Work Permit eligibility to be assessed)
  • Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
  • Adhere to the MSF Behavioral Commitments

Deadline for applications: 18/05/21

How to apply?

Please, send your CV and cover letter to and mention “Course Manager MSF Aca” in the subject of your email.

Only shortlisted candidates will be contacted.

MSF values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.

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